A mobile application for Lixsa is necessary to enable administrators to use it on both iPhone and Android devices.
The app must support the following functionalities:
  1. Chat Functionality: Administrators should be able to attend to customers via mobile in cases where Lixsa escalates an issue to a human agent, allowing real-time customer support.
  2. Training and Commanding via Chat: Administrators should be able to provide training and instructions to Lixsa through text or voice commands. Lixsa should be capable of executing basic operations, such as creating a reservation, placing an order, or retrieving information from the main CRM, all within the conversation interface.