We are proud to introduce a groundbreaking development in Lixsa's functionality: Advanced Voice Recognition. Lixsa can now accept audio messages from customers and respond with unparalleled coherence as if the input were in text form. This enhancement significantly improves the quality of service Lixsa can provide, making interactions more accessible and natural for users.
This functionality extends to all languages supported by Lixsa, offering a wide-reaching impact on customer service capabilities. Currently, Lixsa responds to these audio inputs in text format, but future updates will enable Lixsa to reply in audio format as well. This progression towards fully auditory interaction represents our commitment to innovation and the continuous improvement of the customer experience.